Introduction

This Privacy Policy explains how I collect, use, and protect your personal information when you visit this website or engage my services.

Data Controller

Heather Gordon Peebles, Scotland, UK Email: admin@heathergordon.scot

Information I Collect

Information you provide directly

• Name and contact details
• Emails and messages
• Booking or enquiry information
• Information shared during consultancy or coaching engagements

Information collected automatically

• Website usage data
• IP address and browser type
• Pages visited and time spent on the site

Sensitive information

I do not intentionally collect special category data. If you choose to share it, it is handled confidentially and never used for marketing.

How I Use Your Information

• Responding to enquiries
• Delivering services
• Managing bookings and communication
• Improving website performance
• Maintaining business records
• Meeting legal obligations

I do not sell or share your data for marketing.

Legal Basis for Processing

• Contract
• Consent
• Legitimate interests
• Legal obligation

Data Sharing

I may share data with:

• Trusted service providers
• Professional advisers
• Legal authorities if required by law

I never sell personal data.

Data Retention

I keep personal data only as long as necessary for service delivery, legal obligations, and record-keeping.

Your Rights

You have the right to:

• Access your data
• Correct inaccuracies
• Request deletion
• Restrict or object to processing
• Withdraw consent
• Request data portability

To exercise these rights, email me at the address above.

Security

I take reasonable steps to protect your data, including secure storage and limited access.

Changes to This Policy

Updates will be posted on this page.